Automated Call Tracking & Sales Analytics

Bridge your data gap with AI powered analytics for marketing, customer service, compliance and recruitment professionals

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Trusted by leading companies

The only sales tracking platform that can measure the end to end customer journey. Call360 uses A.I. to categorize the outcome of calls into 14 segments to get a granular level of data analysis not available anywhere else.

10k

Calls analyzed in 0.2 seconds

50%

Reduction in customer service calls

10x

Revenue growth on average for Customers

Leveraging AI in your business

Digital and Paid Search

Track the end-to-end sales funnel from keyword to final invoice
Automate your marketing attribution to save time
Enabling real-time campaign optimisation and reporting

Client Experience & Marketing

Analyze every call without having to listen to it
Get insight on the customers you convert and those you don’t
Measure sentiment and customer experience metrics in real-time

How does it work?

Visitor level tracking

Each anonymous visitor is tracked, including traffic source, keyword and user journey to track the source and customer journey of each call.

Automatic Call Categorization

Every call is transcribed and then analyzed with powerful AI to categorize the intent, outcome and sentiment of each call based on the conversation, without the need to actually listen to the call.

Sales Attribution without the pain

Click data, site visitor data, call data and CRM data are all unified in one view automatically. This enables faster discoveries into how your strategy can be improved, delivering more insights without manual processes or guesswork.

Close the gap

From uploading the GCLID into Google Ads 360 to Google Analytics, CRM and Net Promoter Score integrations, we work with all your favorite software platforms without the need for a developer.

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Call360 was built for...

Digital Marketing

Attribute your phone call sales, your digital campaigns are generating automatically to give you a true picture of the success of your campaign results and optimize your campaigns in real time.

Customer Experience

Want customer insight on every inbound call without having to listen to it? Call360 analyses every call, giving you access to customer experience at scale automatically.

Sales

Know how your team are performing on every call and where the gaps in your sales conversions are for improved sales performance and colleague training.

Operations

Discover how your team or branches are performing across multiple sites at the click of a button, analyze their inbound call interactions for powerful performance insights and operational efficiency opportunities.

We integrate with all your favorite marketing platforms

Call360 works with hundreds of platforms - even internally-built platforms - to provide clients with critical insight and business performance metrics.

Custom Built Automated Reporting, Account Management and Analysts

Your Call360 reporting is built specifically for you to track and analyze what you want. Our account management team review your data constantly, helping you find the data insight discoveries you need. It’s like having your own team of data analysts working for you.

Ready to incorporate AI into your business?

Request a Demo